Privacy Policy

Effective Date: August 27, 2026

KeebPilot (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://keebpilot.com (the “Site”) or make a purchase from us.

By using the Site or providing information to us, you consent to the practices described in this Privacy Policy.

Information We Collect

Contact Information

When you contact us through our contact form, email, or other communication channels, we may collect your name, email address, order number (if applicable), and the content of your message.

Order Information

When you place an order, we collect information necessary to process and fulfill your order, including your name, billing address, shipping address, email address, phone number, payment information, and details of the products you purchase.

Account Information

If you create an account on our Site, we collect your username, email address, password (stored in encrypted form), and any other information you provide in your account profile.

Communications

We may collect information about your communications with us, including emails, support tickets, and feedback you provide.

Technical Information

When you visit our Site, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device information, pages visited, time and date of visit, referring website addresses, and other usage data. This information helps us improve the Site and diagnose technical issues.

Payment Processing

All payments are processed through secure third-party payment processors. We currently support payment methods including PayPal, major credit and debit cards, Apple Pay, and Google Pay. When you make a purchase, your payment information is transmitted directly to the payment processor and is not stored on our servers.

We do not have access to your full credit card number or CVV. The payment processor may collect and use your payment information in accordance with their own privacy policies.

Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how you interact with our Site. Cookies are small text files stored on your device when you visit a website.

We use cookies for essential Site functionality, such as maintaining your shopping cart session and remembering your login state. We may also use cookies for analytics and performance purposes.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Site, particularly the shopping cart and checkout process.

Security and Fraud Prevention

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, access controls, and regular security assessments.

To prevent fraud and ensure the security of transactions, we may use automated systems to analyze orders and account activity for suspicious patterns. This may include reviewing order details, shipping addresses, and payment behavior.

Google reCAPTCHA

Our Site uses Google reCAPTCHA to protect against spam and automated abuse. Google reCAPTCHA may collect information about your device and interaction with the challenge, including your IP address, browser information, and mouse/keyboard activity. This information is processed by Google in accordance with Google’s Privacy Policy. By using our Site, you consent to the processing of your data by Google for reCAPTCHA purposes.

Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers may include:

• Payment processors (PayPal, card payment providers, Apple Pay, Google Pay)
• Shipping and logistics providers
• Email service providers
• Website hosting and technology providers
• Customer support tools
• Analytics and security providers

These service providers are only permitted to use your personal information as necessary to provide services to us and are required to maintain appropriate confidentiality and security measures.

International Data Processing

KeebPilot serves customers internationally. Your personal information may be processed, stored, and accessed in countries other than your own, including countries that may have different data protection laws. We take steps to ensure that your personal information is protected regardless of where it is processed, including through appropriate contractual measures with service providers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to process orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are retained for accounting, tax, and legal purposes as required by applicable law.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to legal exceptions
• The right to restrict or object to certain processing activities
• The right to data portability, where applicable
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at support@keebpilot.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Marketing Communications

We may send you transactional emails related to your orders, account, or customer support inquiries. If you have opted in to receive marketing communications, we may send you information about new products, promotions, and updates. You can unsubscribe from marketing emails at any time by following the unsubscribe link in the email or by contacting us directly.

Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete that information.

Information Security

While we implement reasonable security measures to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Site and updating the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@keebpilot.com

Mailing Address:
KeebPilot
Room 603, Building 25, Shuiqing Huayuan
Xiazhuang Subdistrict, Chengyang District
Qingdao, Shandong 266107
China